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Bamboozled: Glass fixer repairs customer service, and Payne promises to pay up
A customer waits for communication -- any communication -- from a glass fixing business, and Congressman Payne's office says it will pay a bill it owes. Janet Schwartzbard is an interior designer....
View ArticleBamboozled: DIRECTV early termination fee infuriates customer
Thomas Nolan disputed an early termination fee from DIRECTV. He wasn't happy with the service because his VCR, on which Nolan watches home movies of his kids and grandkids, couldn't be hooked up with...
View ArticleBamboozled: The mystery of the missing retirement funds
After several bank mergers, a 98-year-old man is told all records of his retirement investments are missing It’s the mystery of the missing retirement funds. It’s one thing to lose your savings to a...
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Bamboozled: Postmaster puts up road block to mail delivery for more than 200...
A new postmaster makes changes to the mail and care package delivery for more than 200 campers at Camp Louemma in Sussex County. Since 1941, children have spent their summers at Camp Louemma, a Sussex...
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Bamboozled: As renter's PSE&G bills skyrocket, no one wants responsibility...
Water heater blamed for sky-high PSE&G balance Mary Lou Lucido pays her bills. She pays rent each month to Avalon Watchung in North Plainfield for her one-bedroom apartment. She pays PSE&G for...
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Bamboozled: Revel Casino's pitch to refund slot losses craps out in the fine...
Critics say Revel Casino's new ad campaign, which promises to refund all slot losses, falls short in the fine print. If it sounds too good to be true, it probably is. We’ve all heard that one before,...
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Bamboozled: Hospital promises fee refund after woman's death, ignores phone...
Hackensack UMC Mountainside reps didn't respond to eight months of phone calls about an already approved refund to the estate of Gloria Lioi. Nothing is easy when a loved one dies. In addition to...
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Bamboozled: NJ unemployment mix-up almost costs man $15,000, then state...
Man who received NJ unemployment benefits for only one week is asked to return $15,000 he never received Billy Woodward has a good job as an electrician. But for a couple of weeks a year when business...
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Bamboozled: NJ man hounded by alleged 'Yellow Pages' scam from Dubai, Moscow,...
A company that sells business listings has a questionable reputation, authorities say. When an entity threatens to sue you, to contact credit bureaus or take other action that could damage your credit...
View ArticleBamboozled: Hoboken snow tow shouldn't have happened, refunds and...
Man towed in Hoboken during snow storm, wrongly, per state regulations, and his bill was inflated because of errors by the city and the tow company When the snow started falling on Jan. 21, Jerry...
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Bamboozled: Case of JCP&L, mistaken identity, confusion about alleged unpaid...
JCP&L shuts power to home, family has no heat for two cold weeks Kyle Alfano was excited to move into his townhouse rental in Howell in November 2013. The three-bedroom, two-and-a-half bath would...
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Bamboozled: Mail, wedding gifts, dog's ashes and even pizza not delivered due...
For nearly a year, residents of a Rockaway Township neighborhood have ended up with each other's mail, packages and other deliveries, and no amount of complaints could correct the error At first, it...
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Bamboozled: $3,000 missing in Green Dot MoneyPak transactions, mom and...
For a month, two women fought for a refund for MoneyPak cards that were missing $3,000 in funds. Hucksters are always coming up with innovative ways to part consumers and their money. A new and...
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Bamboozled: Credit card customer stuck with 30 percent rate despite four...
Despite nearly four years of perfect payments, man is stuck with a 30.24 percent interest rate. The Credit CARD Act offers valuable protections for consumers who use credit cards. Among the provisions...
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Bamboozled: Postal service customer says he didn't get what he paid for,...
Small businessman pays the United States Postal Service for a direct mail service, but he doesn't think his marketing materials have been delivered. When you pay good money for a service, you expect...
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Bamboozled: Correction officer too disabled to work, yet not eligible for...
James Pieper was hurt on the job while breaking up a fight between inmates. He's now in limbo between state agencies that disagree about his condition. James Pieper, 35, has three titanium plates...
View ArticleBamboozled: Widow denied $21,000 life insurance benefit after husband paid...
Alexander Shetsen paid his insurance premiums for 18 years, but his widow was denied the benefit. Alexander Shetsen was 13 when the Soviets took over Latvia during World War II. Shetsen’s father was...
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Bamboozled: Hoboken to refund tens of thousands in towing overcharges to more...
After a Bamboozled investigation, more than 3,000 drivers whose cars were towed in Hoboken will get refunds for overcharges. Hoboken will be opening the city coffers to reimburse tens of thousands of...
View ArticleState wrongly tells 2,000 taxpayers they underpaid their 2013 taxes; won't...
Taxpayers who made estimated tax payment received a notice from the state saying they owed more, but it was an error New Jersey wrongly notified about 2,000 taxpayers that they underpaid their 2013...
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Bamboozled: Bakery pipe explosion covers NJ home in flour, company won't pay...
Baking company mishap spews a flour mixture and corn meal all over a neighbor's home in Hudson County, but the bakery refuses to pay for the cleanup. The smell of freshly baked bread in the morning is...
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